PR - Zenta Announces Default Management Support for Mortgage Servicers

 
ZENTA today announced a broad range of default management services to support residential mortgage servicers and the attorney firms that provide legal representation to the residential mortgage default industry. The support that Zenta can provide in critical default management processes will allow both servicers and attorneys to more effectively control their costs, manage timelines effectively and enhance operational effectiveness. Zenta’s default management services take advantage of Zenta’s global outsourcing capabilities using US based residential default experts with deep knowledge and many years of default experience to guide and manage the support of the default processes and highly trained and capable processors operating from Zenta’s offshore operations centers.

"Given the current economic climate and the increase in focus on effective management of default processes, we are excited about the opportunity to bring this set of services to the market", said Nick Woodcock, senior vice president of Zenta’s residential mortgage services division. "We have been providing these services as individual, tailored support to our customers for sometime now and believe the time is right to make them available to a much broader audience", he added.

Zenta’s support services for default management are a broad and comprehensive set of capabilities that can enhance the operational effectiveness of residential mortgage servicers in the following areas:

• Early and late-stage collections
• Assistance and recommendations for loss mitigation options
• Ensure proper investor delinquency reporting
• Manage the foreclosure file from referral to sale of property
• Bankruptcy processing and management
• Claim filing for Fannie Mae, Freddie Mac, FHA, VA, private investors and mortgage insurance claims
• Loss analysis for Fannie Mae, Freddie Mac, FHA, VA, private investors and insurer loans
• Default mortgage servicing consulting and training

Founded in 2000, Zenta is a world-class knowledge process outsourcing (KPO) and business process outsourcing (BPO) company, offering a full range of back-office, voice and on-site support solutions such as loan processing and underwriting, credit card servicing, consumer lending, accounts receivable management, mortgage loan administration and real estate capital market analytics.