The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.
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Fredrickson Collects the Benefits of Unified Contact Centre Operations
9 February 2009
Executive Change: Neil Graer to PIC Solutions as Business Development Manager for West Africa Region
5 February 2009
TransUnion?s Portfolio Valuation Solution Offers Debt Buyers and Sellers Opportunity to Boost ROI
5 February 2009
LiveVox Launches Skills-Based Routing to Drive the Best Accounts to the Right Agents
3 February 2009
Experian and PredictiveMetrics Launch PriorityScore for Collections
3 February 2009
Radius Software and ACCESS Corp. Announce Merger
3 February 2009
Interview: Louis Summe, Co-Founder and CEO of LiveVox
2 February 2009
Beam4D Releases Latest Version of On-Demand Software at DBA International Conference
2 February 2009
Aspect Supports Virtual Launch of Microsoft Office Communications Server 2007 Release 2 with Platinum Sponsorship
29 January 2009
Collection Agencies Employ Virtual Spanish-Speaking Agents to Boost Payments
29 January 2009
SoundBite Launches Business Partner Program for Proactive Customer Communications Solutions
29 January 2009
Executive Change: Ed Fontaine to Dial Connection as SVP of Contact Solutions
29 January 2009
CR Software Announces a Major Advance in Scoring and Analytics for the Collection Industry
29 January 2009
OneClick-Data Quickly Grows its OneClick-Work Product
28 January 2009
PIC Solutions International Opens Abu Dhabi Office
27 January 2009
Columbia Ultimate ManageMed 3.5 Brings New Enhancements for Greater Simplicity and Results with Medical Collections
27 January 2009
Hackett Announces Research Alliance with IMA To Study IFRS Readiness at U.S. Companies
27 January 2009
EPP and Dial Connection Partner to Provide Walker Associates with Fully-Automated Payment Acceptance
27 January 2009
U.S. Debt Settlement Acquires the Assets of Compass Credit Services
26 January 2009
DIVDAT Develops eDocument Delivery Solution to Significantly Reduce the Costs of Mailing Collection Letters
22 January 2009