Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Account Control Technology Expands Services, Hires Michael Magarrell as VP of Strategic Accounts

26 March 2014

Executive Change: Raymond Conta Joins Debt Resolve's Board; Appointed SVP

26 March 2014

CFPB Turns Focus to Payday Loans with New Report, Cordray Speech

25 March 2014

ARM Professionals, Mark Your Calendars for May 20

25 March 2014

SKYLINK Receivables and Integrity First Telesolutions Announce Merger

25 March 2014

Debt Collection Complaints Decline in February as FDCPA Suits Rise

24 March 2014

ACA International Submits Additional Comments Regarding Its FCC Petition

24 March 2014

CFPB Issues Annual FDCPA Report to Congress with Focus on Complaints

21 March 2014

CFPB Speech to Chamber of Commerce Hints at Direction of Collection Rulemaking

20 March 2014

Utilizing Artificial Intelligence to Ensure Right Party Contact

20 March 2014

Collectors Often Win FDCPA Cases Without Going to Court

19 March 2014

Now is the Time to Bring Everyone to the Table

19 March 2014

Licensing Teleseminar: When and How to Go National

19 March 2014

Executive Change: CU Recovery Names New Business Development Representative

19 March 2014

Synergetic Communication completes Tech Lock Certification for PCI DSS

18 March 2014

Third Party Collections - You Can’t Build Castles on Quicksand

18 March 2014

Rozanne Andersen to Present at National Collections & Operational Risk Conference

18 March 2014

Appeals Decision Supports CFPB-FTC View on Out-of-Statute Debt Collection

17 March 2014

The High Cost of Regulatory Compliance

17 March 2014

ACA International’s Political Action Committee Hosts Fundraiser for GA Congressman

17 March 2014