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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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State AG Sues Collection Agency for Failure to Remit Debt Payments

6 March 2014

Private vs. Federal Student Loans: Different Rules, Different Collection Strategies

6 March 2014

ConServe Announces "Matching Gift Program" for Charitable Efforts

6 March 2014

Array Services Group Philanthropy Continues in 2014

6 March 2014

Vital Solutions Successfully Completes 2013 SSAE 16 Examination

6 March 2014

The Growing Voice of the Customer: The CFPB Complaints Database

5 March 2014

Federal Judge Dismisses FDCPA Collection Letter Case with "Least Sophisticated Consumer" Discussion

5 March 2014

MyGovWatch.com Launches Revamped Vendor Center

5 March 2014

insideARM.com Launches Debt Collection Complaints Resources Section

4 March 2014

Using Responsive Design Mobile Apps to Collect Payments from Debtors

4 March 2014

FTC Reports 200,000 Debt Collection Complaints in 2013; CFPB Says 22,000

4 March 2014

Automated Collection Services Obtains the ARM Industry "Data Security Gold Standard" TECH LOCK Certified

4 March 2014

ACF Skins Games Benefiting the Boys & Girls Clubs of Southwest Virginia Break Half-Million-Dollar Mark

4 March 2014

Happy National Consumer Protection Week!

4 March 2014

FTC Sues Collection Agencies Over Misleading Names, Other Abuses

3 March 2014

Top Questions to Ask the Potential Buyer of Your Business

3 March 2014

Consumer Relations Consortium Submits Comments on the CFPB's ANPR for Debt Collection After Meeting with Consumer Groups

3 March 2014

House Passes Bill Limiting CFPB Powers as it Prepares to Write Debt Collection Rules

28 February 2014

Executive Change: Alan Spiegelhauer Rejoins FMA Alliance

28 February 2014

What Differentiates a Good Collections Solution from a Bad One?

28 February 2014

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