Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Senate Bill Protecting Consumer Data Ripples Out to Debt Collection
18 February 2014
A Conversation with the CFPB
18 February 2014
Ontario Systems Announces Partnership with Kaulkin Ginsberg for 2014 Webinar Series
18 February 2014
Callcredit Information Group Acquired by GTCR from Vitruvian
18 February 2014
Collection Industry Reflection of 2013
14 February 2014
Court Rulings Force Debt Collectors to Revisit Validation Language
14 February 2014
BPO-ARM Firm Veldos Announces Business and Office Acquisitions
14 February 2014
Story on Debt Collection "Rocket Dockets" Largely Misses the Point
13 February 2014
Oregon Considering Bill to Block Use of Private Collectors for State Debt
13 February 2014
Overcoming "Moral Challenges" to Point-of-Service Collections
13 February 2014
House Pushes CFPB Reform, But to What End?
13 February 2014
State AG Seeks Ban on Gambling Debt Collection Method
12 February 2014
Allied International Credit Awarded 62nd Place for Top 125 Training
12 February 2014
ACA International Briefs State Attorneys General Staff on TCPA Petition
11 February 2014
North American Credit Services Supports American Heart Association's 'Go Red for Women' Heart Challenge
11 February 2014
Have You Registered For Third Party Vendor Auditing Workshop In Atlanta on February 19?
11 February 2014
Judge Denies Preliminary Approval of TCPA Class Action Settlement on Consent Concerns
11 February 2014
Debt Collection State Licensing Resource Launched on insideARM.com
10 February 2014
Encore Capital Acquires UK Debt Buyer Marlin Financial for $480 million
10 February 2014
Important Webinar Series for ARM Professionals: From Our Desk to Yours - Leadership Series for ARM Executives
10 February 2014
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