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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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30 January 2014

insideARM.com Launches TCPA Resources Page for Debt Collection Industry

30 January 2014

British Telecom and TDX Group Extend Relationship Through 2018

29 January 2014

State of the Union Tackles Student Loan Debt, and Little Else in ARM

29 January 2014

Collection Industry Tries to Find Common Ground with Consumer Groups

28 January 2014

The One About the Australian Sex Tape, an Alleged Mobster, and Debt Collection

28 January 2014

FDCPA Lawsuits Filed Against Collectors Decline 10 Percent in 2013

27 January 2014

Executive Change: FAMS Announces Tim Farmer as Chief Financial Officer

27 January 2014

15 ARM Firms Among Top 50 Creditors Listed in Bankruptcy Filings

24 January 2014

insideARM Summit Keynote Draws Blueprint for Debt Collection CMS

23 January 2014

insideARM Summit Kicks Off with Talk on Debt Collection Rulemaking

23 January 2014

Collection Agency, NFL Teams Among 12 Settling FTC International Safe Harbor Charges

23 January 2014

Resurgent Capital Services Implements CallMiner Speech Analytics to Maintain Compliance

23 January 2014

NGM Celebrates 10-Year Anniversary by Offering 10 Free Leads to New Clients in 2014

23 January 2014

California Collection Agency Spreads the Magic of Christmas

23 January 2014

ACA International Seeks Clarity on TCPA Issues in FCC Comments

22 January 2014

Utilizing Your Collection System to Support and Document your Compliance Strategy

22 January 2014

Manage Consumer Complaints with Persolve's President at 17th Annual DBA International Conference

22 January 2014

What is a Collection Complaint?

21 January 2014

Four New Year's Resolutions for ARM Agencies to Consider

21 January 2014

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