Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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ARM Companies Show Differing Strategies in Debt Collection Complaint Responses
26 November 2013
International Collectors Group to Return to Its Position of Prominence in the ARM Industry
25 November 2013
Collection Agency Issues Challenge to Bill Bartmann
22 November 2013
In Search of a Unified Front on Capitol Hill
22 November 2013
PSA: Don't Shred Consumer Files
21 November 2013
Debt Collection Practices Lead to $19 million CFPB Action Against Payday Lender
21 November 2013
Consumer Relations Consortium Prepares to Respond to CFPB’s Rulemaking Notice
21 November 2013
Alan Weinberg of Weltman, Weinberg & Reis to Retire
21 November 2013
ACA International Releases White Paper Analyzing CFPB Consumer Complaints
21 November 2013
Changes to the FDCPA That Will Redefine Debt Collection
20 November 2013
Outsourcing RFP Responses Yields $100 Million to Collection Agencies
20 November 2013
Judge Tosses TCPA Claims Against Collector; Sign of Progress?
19 November 2013
Young Association in Canada Gains Traction
19 November 2013
Executive Change: FAMS Announces Alan Hook as VP of Sales and Marketing
19 November 2013
Vital Solutions, Inc. Presents Updated Website
19 November 2013
Debt Buyer Gets Mixed Result in State Supreme Court Appeal Against AG
18 November 2013
"Double-Dipping" CFPB Shakes Debt Collection Complaints Landscape
18 November 2013
Number of Third Party Debt Collection Accounts Plummets, But Balances Rise
15 November 2013
Appeals Court Places Debt Collection Liabilities Under FDCPA on Creditor
14 November 2013
New Regulations in UK Will Hurt Debt Collection Success, FICO Survey Finds
14 November 2013