Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Right Guy/Wrong Tool: How a Missouri Collection Agency Keeps Dodging AG's Bullets
6 April 2011
Aegis and ALI Solutions Partner for Collections Excellence
6 April 2011
10 Resume Red Flags to Keep an Eye On
5 April 2011
Investing in People: 4 Steps to Develop a Training Budget
5 April 2011
The Keys to Successful On-Boarding
5 April 2011
How Kaulkin Ginsberg Came to the ARM Industry 20 Years Ago
4 April 2011
Executive Change: Larry Pomfret to Debt Control Agency as VP, Business Development
4 April 2011
NCO Group Announces Fourth Quarter and Full Year 2010 Results
1 April 2011
Explaining Non-Payment of Debt: You're Doing it Wrong
1 April 2011
April is ACA International Collectors Challenge Month
1 April 2011
How Not to Deal with Debt Collection Complaints: Murder the Debtor
1 April 2011
Notes from the Annual General Meeting of Intrum Justitia
1 April 2011
Cultural Innovation in Credit & Collections: Pipe Dream or Possibility?
1 April 2011
Debt Collectors Need More Restrictions, Courtesy of Bill Bartmann
31 March 2011
Debt Collectors Resolve 84% of Consumer Complaints
31 March 2011
Stellar Recovery Moves Into New Debt Collection Call Center
31 March 2011
Long-Running Sex/Age Discrimination Suit Against Collection Agency Dropped
30 March 2011
SEO: An Essential Brand Management Tool for the ARM Industry
30 March 2011
UK Billing Software Firm Acquires Debt Collection Agency
30 March 2011
Valuations: The Timing Might Be Right to Sell an ARM Business
29 March 2011
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