Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics

Union Strike Could Hit Finland's Debt Collection Sector

18 March 2011

NCO Group to Move 450 Workers from Baltimore to the Suburbs

18 March 2011

FTC Announces $2.8 million Settlement with Major Debt Collector

17 March 2011

ARM Firm Williams, Cohen & Gray Completes First Planned Acquisition

17 March 2011

Executive Change: Northland Group Welcomes Greg Ferrall as SVP

17 March 2011

Debt Collectors' Biggest Mistakes: Licensing Violations

16 March 2011

Executive Change: FAMS Announces Promotion of Heather Hoelting to Director of Operations, Student Loans

16 March 2011

Dept. of ED PCA Subcontractor F.H. Cann to Seek GSA Contract

15 March 2011

CBE Group to Drive Performance, Increase Efficiency of Collections with SAS Analytics

15 March 2011

NCO Group Asks for Amendments to Credit Facilities

14 March 2011

FTC to Examine New Technology in Debt Collection

11 March 2011

California Association of Collectors Accepts the Resignation of President Jerry Greenblatt

11 March 2011

Executive Change: Jim Morris Named VP of Collections at Leib Solutions

11 March 2011

Allied International Credit named one of the World's Top Training Organizations for 5th Consecutive Year

11 March 2011

Coface Collections' C.A.R.E. Program Posts 400 percent Revenue Growth

10 March 2011

Intrum Justitia Publishes its Annual Report 2010

10 March 2011

Complaints About Debt Collectors Soar in 2010: FTC

9 March 2011

ACA International Launches Essential Debt Collector Training Series

8 March 2011

Executive Changes: Premiere Credit Appoints Feroze Waheed as CFO and Robert Pruim as HR Director

8 March 2011

AskDoctorDebt.Com Provides Helpful Answers to Consumer Debt Collection Questions

7 March 2011