Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Executive Change: Gila Group Appoints Peter Kanjorski Vice President, Business Development

1 February 2011

EOS Group Starts New Debt Collection Business in Bosnia

1 February 2011

FNF Canada Announces New Receivable Management Division in Canada

1 February 2011

USDT Launches Chargeback Recovery Services for Merchants to Recover Losses Due to Friendly Fraud

31 January 2011

Collection Notices Pop Quiz - Can You Spot the Violations?

28 January 2011

Pro Recovery Solutions Announces First Party Collections Devision

28 January 2011

What Do Contact Center Employees Really Want?

26 January 2011

Executive Change: Credit Account Management Appoints Rod Curry CEO

26 January 2011

Bill Bartmann Wants Collectors to Pay $10,000 for FDCPA Violations

25 January 2011

NCO Group's eSecure Credit Card Process Solution Honored for Exceptional Innovation

25 January 2011

Collection Associates, LLC Completes Add-on Acquisition of Medical Recovery Specialists

25 January 2011

A Guideline to Self-Review of Debt Collection Letters

24 January 2011

Collection Agency to Donate Percentage of Proceeds From Next Trade Show to Educational Consumer Debt Program

24 January 2011

Consumer Lending Expected to Rebound in 2011: Analysts

21 January 2011

California Association of Collectors Announces Vickie Kirk as Executive Director

21 January 2011

The Training Checklist: A Poor Model

21 January 2011

Executive Change: Kim Lillie to Columbia Financial Asset Locators as National Account Manager

21 January 2011

ARM M&A Outlook: 2011 is Shaping Up to be a Busy Year

20 January 2011

Aktiv Kapital Canada to Expand Collection Agency Outsourcing Program

20 January 2011

FICO Launches PlacementsPlus 6.0 to Maximize Debt Recovery, Optimize Collection Agency Performance

20 January 2011