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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Complaint Data Trends and Limitations: Three Take-Aways From the CFPB's Annual Consumer Response Report

3 April 2019
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Law Firms Performing Non-Judicial Foreclosure Declared Not a “Debt Collector” by U.S. Supreme Court (sponsored)

1 April 2019
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Debt Buyers in N.D. Illinois Beware: Purchase May Not Transfer Right to Collect Post-Charge Off Interest, According to Court

1 April 2019
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iA Video Series: Ironing Out the Irony of ED's NextGen Strategy

27 March 2019
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Ninth Circuit Court of Appeals Confirms That Creditors Are Not Per Se Liable for Calls Placed by Collectors– but Rules Against Creditor Anyway

26 March 2019
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Supreme Court to the Rescue with a Narrow Interpretation of the FDCPA

26 March 2019
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CFPB Seeks Applications from Experts in Debt Collection for Consumer Advisory Board, Will the ARM Industry See Some Representation Again?

25 March 2019
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CFPB FDCPA Report Shows Market Trends, Frowns Upon Creditors Responding Directly to Verification Requests

21 March 2019
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Jury Trial Victory for Debt Collector Despite Denial of Summary Judgment Motion, Class Certification

20 March 2019
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FDCPA Violation Contrived by Consumer and Attorney? Doesn't Matter, N.D. Ill. Refuses to Find an “Unclean Hands” Defense for Debt Collector

19 March 2019
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IRS PDC Program Continues to Succeed, Collected $130.6 million Through December 2018

14 March 2019
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Second Circuit Opinion Repeats Its Prior Ruling on Interest Disclosures Because of Continued Litigation on Already-Decided Issues

14 March 2019
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An Inconvenient Truth About Convenience Fees

12 March 2019
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Trio of New York Bills Would Extinguish Debt, Require Licensing and Impose Additional Requirements in Collection Litigation

12 March 2019
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New Jersey Judges Change Their Minds on 1692g Written Dispute Issues: One Case Dismissed, Another Certified for Interlocutory Appeal

11 March 2019
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Should Collectors Change the Validation Notices into Pennsylvania? (Podcast)

7 March 2019
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CFPB Publishes its Fall 2018 Semi-Annual Report: Credit Invisibility, Mortgage Shopping, Consumer Complaints, and a Laundry List of Enforcement Actions

27 February 2019
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Can the FDCPA’s One-Year Statute of Limitations Be Expanded under the “Discovery Rule”? Supreme Court Will Decide

26 February 2019
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U.S. Supreme Court Won’t Hear Triple-Whammy Case, Circuit Split on Written Dispute Requirement Continues

25 February 2019
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Third Circuit Rules Passive Debt Buyers are Debt Collectors, May Be on the Hook for Collection Agency's FDCPA Violations

25 February 2019

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