Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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IRS Announces New Private Debt Collection Program, Four Collection Agency Contracts

27 September 2016

New HFMA Study Examines Rise of Self-Pay

27 September 2016

Harvest Strategy Group Execs to Speak at National Credit Union Collections Conference

26 September 2016

ACI Completes Buildout of Corporate Offices, Adds Capacity to Support Growth

21 September 2016

California Amends Requirements for Debt Collectors Responding to Consumer Claims of Identity Theft

21 September 2016

Podcast: Should Debt Collectors Email Consumers?

20 September 2016

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Is the Wait for the ED Contract Almost Over?

19 September 2016

Ontario Systems Recognizes Radius Global Solutions Leadership with Second Annual Pinnacle Awards

15 September 2016

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5th Circuit Rules Against Collector For Not Making Disclosures in Time-Barred Debt Case

14 September 2016

Keeping up with State Licensing and Enforcement Activity is Becoming a Full-Time Job For Collection Agencies

13 September 2016

Stellar Recovery Secures Milestone Victory in TCPA Case

12 September 2016

CBE Leaders Highlight TRMA Speaker Schedule

9 September 2016

U.S. District Court Judge Dismisses Collection Litigation Suit Against Bank of America

8 September 2016

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FDCPA Case Law Review for August 2016, a Busy Month

8 September 2016

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Phillips & Cohen Associates Announces Asia Pacific Expansion

8 September 2016

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DC Circuit Rejects FDCPA ‘Meaningful Involvement’ and Related State-Law Claims

7 September 2016

4th Cir. Holds Time-Barred Proof of Claim Does Not Violate FDCPA

7 September 2016

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Stellar Recovery Announces Release of Mobile Consumer Website

6 September 2016

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Tim Bauer on the Making of a “Must-Attend” ARM Industry Conference

1 September 2016

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CFPB’s Proposal for Collection of Decedent Debt: a Misguided Approach (Part 2 of 2)

31 August 2016