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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Massachusetts Court Rules Any Call is a "Communication"

19 July 2016

Can Your Firm Pass This Test?

19 July 2016

FTC Action: Abusive Debt Collectors Banned from Collection Business

18 July 2016

The 3 Big Factors That Make Patient Self-Pay a Headache for Providers

18 July 2016

FDCPA Victory in Class Action Letter Case: What It Means for the Industry

18 July 2016

Another New Twist in the ongoing Department of Education Debt Collection Contract Saga – Two Firms Win Appeal of Denied Protest

14 July 2016
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FDCPA Case Law Review for June 2016

14 July 2016
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Learn the Latest Industry Trends During ARM Quarterly Review Webinar

13 July 2016
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Federal Jury Convicts Owner of Defunct “Collection Firm” for Fraudulent Scheme

13 July 2016

Filing Proof of Claim on Time-Barred Debt Not an FDCPA Violation, 8th Circuit Court Rules

12 July 2016
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Minnesota's Automatic Dialing Statute: You May be Liable for Calling a Wrong Number in Minnesota

12 July 2016

MD Penn. Holds Notice Explaining Tax Consequences of Debt Cancellation Could Be Misleading

11 July 2016

Indian Call Center Seeks New Collections Partner

11 July 2016
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Spokeo Challenge in Accretive Health Debt Collection Case Receives Mixed Result

7 July 2016

FCC Rules TCPA Does Not Apply to Federal Government or its Contractors

7 July 2016
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MDHBA Annual Conference to be held in Annapolis this October

7 July 2016

The Kind of Debt Collection Story That Never Gets Published

6 July 2016

CFPB Issues Supervisory Highlights Report, Includes Warnings for Creditors, Debt Buyers, Collection Agencies, and Law Firms

5 July 2016
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Court Determines Consumer Did Not Prove Revocation of Consent in TCPA Case

5 July 2016
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Stellar Recovery Unveils New Logo, Mission, and Vision Statements

5 July 2016

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