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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Three Reasons Why a Risk and Gap Assessment Should be in Your 2022 Plan

28 February 2022

Big change - like complying with sweeping Regulation F requirements or adding new tech - brings new, risky gaps in your collections compliance procedures. To avoid surging lawsuit, regulatory, and revenue risk and find those gaps, creditors and agencies need the best tool for the job: a risk and gap assessment.
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8th Cir. Holds FDCPA Plaintiff Lacked Article III Standing in Garnishment Communication Case

24 February 2022
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Consumer Relations Consortium Comments on NYDFS Proposed Alterations to Debt Collection Rule

17 February 2022
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EDPA Finds Alleged Transmission of Consumer Information to Letter Vendor States Claim Under FDCPA’s § 1692c(b)

10 February 2022
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Hunstein: Case Moves Forward; Consumer Files Final Brief Before Case is Reheard

7 February 2022
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Consumer is Responsible for Default Judgment; Court Dismisses Class Action Lawsuit on Standing

31 January 2022
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Ninth Circuit Holds LiveVox HCI is not an ATDS in Unpublished Decision

26 January 2022
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Hunstein: Preferred Files its Brief Addressing Standing

24 January 2022
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New CFPB Bulletin Addresses Unlawful Medical Debt Collection and Credit Reporting

18 January 2022
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New York Reduces Judgment Rate on Consumer Debts to 2%

13 January 2022
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Date set for Hunstein Rehearing on Standing

13 January 2022
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CFPB Sues United Holding Group, its Affiliates and Owners; UHG Responds, Denies Allegations

11 January 2022
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Think Differently: Digital Advances Mark a New Era in Debt Collections

22 December 2021
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BREAKING: 11th Circuit Vacates Hunstein; Full Panel will Rehear Case

17 November 2021
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15 Days Until Reg F is Here! 3 Things You Can Do to Prepare for the Reg F Effective Date NOW

15 November 2021
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11th Circuit Issues Substitute Opinion in Hunstein; Will Dissent provide Key for Defense Against Copycats?

29 October 2021
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Federal Court Agrees with Debt Collectors; Holds Two Hunstein Copycat Plaintiffs Have Standing in Federal Court

7 October 2021
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Think Differently: How Consumer Preference Will Shape the Future of Collections

22 September 2021
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Crushing Victory: Court finds Aspect/ALM Not an ATDS– Rejects “Capacity” Argument (But There’s a Big “FN7” Wrinkle Here)

16 September 2021
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Think Differently: Is Debt the Greatest Innovation of all Time?

15 September 2021

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