Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Correction: The 1,517 Words That Have Guided First Party Outsourcing for 13 Years

10 August 2015

FTC Announces More Balanced Panel for Next Debt Collection Dialogue

7 August 2015

Performant Financial Corporation Q2 Revenue Down 28%; Expects ED Announcement in September

6 August 2015

CFPB Seeks More Information To Support Rulemaking

5 August 2015

Electronic Signatures: A Key Component to Streamline Receivables Efforts

5 August 2015

Increased Regulation is on the Horizon for Healthcare Collections

5 August 2015

Deceased Account Collections Requires A Specialized and Compliance-Based Approach

4 August 2015

Calif. Assoc of Collectors, ACA Hope to Affect Wage Garnishment Bill

3 August 2015

Corporations "People" Under FDCPA, Rules Sixth Circuit

3 August 2015

Consumer Survey Underscores Issue of Mis-placed Regulatory Focus

31 July 2015

Stellar Recovery Announces Cutting-Edge Risk Management And Compliance Model

30 July 2015

The Ultimate Irony – The State of West Virginia Needs Help in a Debt Collection Matter

29 July 2015

QR Codes Mean FDCPA Trouble Says PA Federal Court

29 July 2015

The 986 Words That Have Guided First Party Outsourcing for 15 Years

29 July 2015

Good News In Debt Collection "Benign Language" Envelope Case

28 July 2015

Stellar Recovery – 49th Fastest Growing Private Company in Northeast, FL

28 July 2015

Another Debt Collection Envelope Decision Goes Against An ARM Firm

27 July 2015

3 Strategies to Overcome USPS Reform

24 July 2015

Eleventh Circuit’s Mistaken Interpretation Likely to Expose Attorneys to Increased FDCPA Liability

23 July 2015

Encore Partners With U.S. Reps. Peters and Hunter On Bill To Exempt Forgiven Debt From Federal Taxation

22 July 2015