Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Sentry Credit's Business Development Expansion: Bill Perrella and John Burke

30 June 2015

Best Practices: Physical Controls at a Debt Collection Agency

30 June 2015

Things to Do While Waiting for the FCC's TCPA Language

30 June 2015

New Opportunities for ARM in the U.S. Insurance Market

29 June 2015

Culture Check: Does Your Company Have a Culture of Compliance?

29 June 2015

More Detail About CFPB’s Release of Public Debt Collection Complaint Narratives

26 June 2015

Bolder Healthcare Solutions Acquires The ROI Companies

26 June 2015

CFPB Publishes Over 7,700 Complaint Narratives About Companies, 29% Are About Debt Collection

25 June 2015

Account Control Technology Foundation Announces Winners of $50,000 in College Scholarships for 2015

25 June 2015

The CFPB's Latest Supervision Report Highlights Compliance Deficits in the Collection Industry

24 June 2015

Hospital Physician Partners Rolls Out CarePayment to Hospital Emergency Departments in More Than 20 States

24 June 2015

FBCS, Inc. Announces the Renewal of SSAE-16, PCI-DSS Certification and ISO 27001/27002 Compliance

23 June 2015

insideARM Announces Inaugural First Party Outsourcing Summit October 13-14, 2015

22 June 2015

CFPB Finds 90 Percent Rejection Rate For Student Loan co-Signers Seeking Release

19 June 2015

6/18/2015: FCC's Post-TCPA Decision Press Release

19 June 2015

CFPB Takes Action Against Medical Debt Collector, Largely For Lack of Policies and Procedures

19 June 2015

"The Ayes Have It" -- FCC Passes Declaratory Ruling on Portions of the TCPA

18 June 2015

CFPB Issues its Seventh Semi-Annual Report to Congress

18 June 2015

KM² Solutions Continues Expansion Plans in the Caribbean and Central America

18 June 2015

Photographer Seeks to Humanize, Personalize the Face of Student Loan Debt

17 June 2015