Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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10 Questions to Ask your Vendor prior to Selecting your Collection Software Solution: Part I

2 June 2015

Compliance Management Systems and the CFPB: Common Questions Answered

2 June 2015

New York Government-Business Debt Collection Dialogue Sold Out

2 June 2015

Five Lessons the ARM Industry Can Take From the Mortgage Meltdown

1 June 2015

Bank of America Fined $30 Million by OCC, Related to SCRA and Debt Collection Litigation

1 June 2015

2 Days, 6 Webinars: ARM-U is a Free Online Event for Compliance and Operations Professionals

29 May 2015

After Four Years Benjamin M. Lawsky Departs NYDFS as Superintendent

29 May 2015

Executive Change: Patrick D. Newman Joins Moss & Barnett

29 May 2015

BillingTree, David Kaminski, to Present on EFTA, Reg E and ESIGN at ARM-U 2015

29 May 2015

Executive Change: Rob Nichols Named New ABA President and CEO

28 May 2015

FCC Issues Fact Sheet Rather Than Clarity on TCPA Proposals

28 May 2015

CFPB Quietly Extends Debt Collection Rulemaking on the Eve of Holiday Weekend

27 May 2015

New York Court of Appeals Revives Class Action Lawsuit Against Encore Capital

26 May 2015

International Debt Collection Stories Emerge for Memorial Day

26 May 2015

FTC Joins NY and GA in Action Against 3 Collection Agencies

22 May 2015

Honor a Vet in Your Life on ARMing Heroes’ Facebook Page

22 May 2015

The Rising Cost of a College Education

22 May 2015

Executive Change: Richard Sleeth Joins Stellar Recovery, Inc. as Executive Vice President of Sales

21 May 2015

U.S. Supreme Court to Take Up Whether Complete Relief to Class Litigant Moots Class Claims

21 May 2015

Proposed Legislation in Numerous States Would Negatively Impact the Collection Industry

21 May 2015