Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Performing an Enterprise Valuation Before an Acquisition

9 March 2015

Southwest Credit Systems is Now SWC Group

9 March 2015

Alorica Completes Acquisition of West Corporation's Agent Services Businesses, Including ARM

5 March 2015

Circuit Court Rejects FDCPA Claim Based on Alleged Invalid Proof of Claim

4 March 2015

Kentucky Higher Education Student Loan Corporation Issues RFP for Collection Services

4 March 2015

Executive Changes: Caine & Weiner Announces New CFO and C-Level Appointments

4 March 2015

Executive Change: Convergent Hires James Hawkins as SVP, Patient Contact Center

4 March 2015

The Impact of CFPB's UDAAP Authority on Creditors and First Party Debt Collectors

4 March 2015

Alliance Collection Service, Inc. Celebrates 20 Years

3 March 2015

Navient Acquires Government Collection Firm Gila/Municipal Services Bureau

2 March 2015

KM2 Solutions Adds Major Telecommunication and Internet Services Client to KM2 Honduras Call Center

2 March 2015

Department of Education Ending Contracts with Five Student Loan Collection Agencies

1 March 2015

Legal Symposium with New York Regulators Clarifies New Debt Collection Rules in the State

27 February 2015

FDCPA Lawsuits Up in January and TCPA Claims Down, Reversing 2014 Trends

26 February 2015

Financial Credit Network Helps to Make Spirits Bright at Christmas

26 February 2015

A Collector's Perspective: Part II

25 February 2015

Intrum Justitia Launches Payment Services for e-Merchants in the Nordics

25 February 2015

Grimley Financial Corporation Celebrates Thirtieth Year of Business

25 February 2015

Court Expands FDCPA's "Least Sophisticated" Standard to Include Attorneys

25 February 2015

American Express Forced to Defend TCPA Class Action Over Debt Collection Calls it Didn't Make

24 February 2015