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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Minnesota Bill to Define Debt Buyers as Collectors for Regulatory Purposes

26 January 2015

Executive Change: Delta Outsource Group Appoints Nick Jarman as President

26 January 2015

FDCPA Lawsuits Decline for Third Straight Year, But TCPA Suits Up 25%

23 January 2015

FTC Sues Debt Collection Agency Over Legal Threats and Other Practices

22 January 2015

Account Control Technology Partners with Student Account Management Services, LLC

22 January 2015

FTC Using Comics to Warn Latino Community About Debt Collection Scams

21 January 2015

Compliance: The New Trump Card

21 January 2015

ARM Vets Charity Gives Out More Than $80K to Military Veterans

21 January 2015

ED's Student Loan Collection Contract to be Further Delayed for Large Companies

20 January 2015

ConServe Announces Grand Opening of Call Center in Buffalo Area

16 January 2015

Judge Rules for Debt Collector; Oral Disputes Do Not Trigger Cessation of Collection Efforts Under FDCPA

15 January 2015

Kaulkin Ginsberg Launches Topline Valuation Group, LLC

15 January 2015

3 Takeaways from the Super Bowl

15 January 2015

2015 ARM Industry Operations, Technology & Payments Survey Begins Jan 15th Sponsored by BillingTree

15 January 2015

Global Debt Registry Scores $7 million in Series A Funding

15 January 2015

A Collector's Perspective: Part I

14 January 2015

Executive Change: Michael Matkowsky Joins Account Control Technology as Regional Account Executive

14 January 2015

Government Collection Professionals Invited to Tampa, Florida

14 January 2015

Plaintiff Uses TCPA to Trigger FDCPA Claim Against Collector; Federal Judge Says No

13 January 2015

insideARM Publisher Launches Compliance Professionals Forum

13 January 2015

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