Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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New Moves at the Top of the ARM Industry

13 January 2015

Executive Change: Empereon-Constar Announces Mark Lambert VP of Sales

13 January 2015

New York Legislature Making Even More Debt Collection Changes with Bills

12 January 2015

New York AG Announces Settlement with Encore Capital Over Collection Lawsuits

9 January 2015

Enterprise Recovery Systems Volunteers at Local Food Pantries

9 January 2015

NRA Group Lends Support to Central Pennsylvania Food Bank

9 January 2015

Account Control Technology San Angelo Office Donates Coats, Blankets, Linens and $1,267 to Rust Street Ministries

9 January 2015

Executive Change: Wakefield and Associates Hires Debra Ciskey as Compliance Officer

9 January 2015

Working with New York's Latest Debt Collection Regulations

8 January 2015

West Corp. Divests ARM and Other Live Agent Business in $275 million Deal

8 January 2015

Colorado AG Warns Consumers About Fake Debt Collectors

8 January 2015

Registration Open for Final Installment in ARM Executive Leadership Series

8 January 2015

National Recovery Solutions Deploys Virtual Negotiation Technology and BillingTree to Increase Settlements and Improve Customer Satisfaction

8 January 2015

insideARM Announces Debt Collection Veteran Tim Bauer as President

7 January 2015

Is 2015 the Year of the Acquisition?

7 January 2015

Executive Change: Tony Pampena Joins National Credit Recovery Inc. as President

7 January 2015

American Red Cross Receives $50,000 Donation From PRA Group to Support Disaster Relief

7 January 2015

Tim Bauer: The Decision

7 January 2015

High Percentage of ARM Lawsuits Start Online

6 January 2015

New Year, New Debt Collection Laws and Regulations Take Effect

5 January 2015