Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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National Debt Collection Agency MRS BPO Partners with American Capital Recovery

5 January 2015

Summit Account Resolution Adopts Nursing Home Residents for Christmas

5 January 2015

Executive Change: Kim Berrington to F.H. Cann and Associates

5 January 2015

Court Allows FDCPA Suit Where Assignment of Judgment Failed to List Current Balance of Debt

24 December 2014

Executive Change: Christopher Rezendes to Windham Professionals as Chief Sales and Marketing Officer

24 December 2014

UK Launches $35 billion Debt Collection Project Headed by Equifax's TDX Group

23 December 2014

American Profit Recovery Adopts Three Families for Holidays

23 December 2014

The CMI Group - Commitment to Holiday Giving

22 December 2014

Mike Ginsberg to Speak at the ACA of Texas' 67th Annual Conference and Exposition

22 December 2014

CFPB and State AGs Settle with Retailer Over Debt Collection Practices Against Servicemembers

19 December 2014

Debt Collection Agency Launches Website to Help Debtors Get Skinny and Debt Free

19 December 2014

Judge Rules that Government Debt is Covered by FDCPA, Forcing Collection Agency to Defend

18 December 2014

Complaints About Medical Debt Collection On the Rise

17 December 2014

Winners and Rankings Announced in 2014 Best Places to Work in Collections

17 December 2014

Executive Change: ABC-Amega Hires Paul Parisse as VP of Global Operations

17 December 2014

HS Financial Group Becomes DBA International Certified Debt Buyer/Third Party Collection Agency

17 December 2014

Foti Out? Zortman In? What's Up With Voicemail Messaging?

16 December 2014

Anonymous Good Samaritan Registers ARMing Heroes for AmazonSmile Program

16 December 2014

Outbound Collection Communications: Meeting FDCPA, CFPB and TCPA Requirements

16 December 2014

CFPB Addresses Medical Debt Collection, Mandates Tighter Policing of Credit Report Furnishers

11 December 2014