Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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CFPB Reports Reveal Details About Debt Collection Regulation

25 November 2014

Account Control Technology Donates $32,014 to Susan G. Komen and the Fight to End Breast Cancer

24 November 2014

ACA and DBA Issue Support for Federal Action Against Rogue Collectors

21 November 2014

Collection Agency Founder Arrested by Feds and Charged in $5 million Fraud Case

20 November 2014

CFPB Takes Actions Against Car Dealer Over Debt Collection and Credit Reporting

20 November 2014

Executive Change: David A. Prado, Esq. Appointed General Counsel at Hollis Cobb

19 November 2014

Fallout Growing from FDCPA Decision on Proof of Claim on Time-Barred Debt

18 November 2014

German Collection Agency GFKL Acquires Deutsche Multiauskunftei GmbH

18 November 2014

Executive Change: Delta Outsource Group Appoints New Director of Client Experience

18 November 2014

Executive Changes: ConServe Announces Managerial Promotions & Assignments

18 November 2014

How Effective is Your Compliance Program?

18 November 2014

Judge Dismisses Third Party Disclosure FDCPA Case and Opines on Nature of the Law

17 November 2014

Nearly 60% of ARM Firms Think They May Have Been Baited Into a Violation

17 November 2014

POLL: How Safe is the Student Loan Collection Sector?

17 November 2014

Remember Mortgage Crisis: Lowering Down Payments Might Not Be the Answer

17 November 2014

U.S. Gov't to Test In-House Student Loan Debt Collections, Cutting Out Private ARM Firms

14 November 2014

American Bar Association Condemns Debt Collector/DA Relationships and Letter Practices

12 November 2014

How to Avoid FDCPA Claims of Overshadowing

11 November 2014

PRA Group Reports Big Q3 with Aktiv Kapital Integration

11 November 2014

FTC and State AG Launch Joint Fraud Action on Collection Agency

10 November 2014