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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Executive Change: ConServe Appoints Brandon Booker as VP of Operations

28 October 2014

What Makes the TCPA So Popular? Ambiguity

28 October 2014

Republican Senate Majority Would Increase Scrutiny of the CFPB, But Result in Few Changes

27 October 2014

FTC Gets Court to Shut Down Debt Collection Scam Targeting Latinos

24 October 2014

Subprime Auto Collections - A Growth Market for ARM Companies or a Bubble About to Burst?

24 October 2014

Defeat Claims That Your Envelopes Violate the FDCPA

23 October 2014

Are these Marketing Tactics a TRICK or a TREAT?

23 October 2014

Watch the FTC-CFPB Roundtable on Debt Collection & the Latino Community

23 October 2014

FDCPA and TCPA Lawsuits Rise in September

21 October 2014

SKYLINK Group of Companies Announces Acquisition and Corporate Reorganization of Bond Street Collections

20 October 2014

Circuit Court Rules Against Debt Collector in TCPA Decision Supported by FCC Brief

17 October 2014

NPR Explores the Underworld of Debt Buying and Collection

17 October 2014

ARMing Heroes Board of Trustees Expands by Three

16 October 2014

Operator of Scam Collection Agency Pleads Guilty to Federal Charges

15 October 2014

Critical Mistakes to Avoid When It Comes Time to Sell a Business

15 October 2014

Hear the Latest on "Vicarious Liability" and Other Creditor-Focused Compliance Trends From Legal and Ops Experts

15 October 2014

Vision Financial Corp. Achieves ARM Industry Gold Compliance Standard, TECH LOCK Certified

15 October 2014

New Credit Agreement: GFKL Successfully Agrees a €100 Million Refinancing Package

15 October 2014

ARM Firms Should Not Be Deceived by TCPA Victories

14 October 2014

Judge Rules that One Message Does Not Trigger FDCPA Liability

13 October 2014

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