Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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New Book Explores World of Secondary Debt Buying and Scam Collection Agencies

10 October 2014

FTC and CFPB Announce Speakers for "Debt Collection & the Latino Community" Roundtable

10 October 2014

ACA Submits Comments Opposing CFPB's Request to Collect Data Under Streamlined Process

10 October 2014

Circuit Court Says Autodialed Collection Calls to VoIP Line Carrying Charges Violated TCPA

9 October 2014

Collection Law Firms and Third Party Agencies Now Eligible for DBA International Certification Program

9 October 2014

CBE Employees Choose by "Overwhelming Response" to Donate $6000 to ARM Vets Charity

9 October 2014

Executive Changes: Account Control Technology Appoints CFO and CIO

9 October 2014

AT&T Enters $45 million TCPA Settlement; External Collection Agencies Also Involved

8 October 2014

Department of Education Taps 11 Small Business Collectors for Student Loan Contract

7 October 2014

Northland Group Acquires Accounts Receivable Management, Inc.

7 October 2014

Fingerprint Requirement Now in Force for ARM Executives in Florida

7 October 2014

CFPB Gets Testy in Latest Filing in Debt Collection Law Firm Enforcement Action

6 October 2014

Important Factors for ARM Professionals Formulating 2015 Budgets and Strategic Plans

6 October 2014

30% of Online Payday Loan Borrowers Threatened by Lender or Debt Collector

3 October 2014

ACPAC Supports Congressman Cory Gardner in Senate Race

3 October 2014

Affinity Global Acquires Leading Edge Recovery Solutions

3 October 2014

Collection Complaints Fall in August, But More Claim Debt is Not Theirs

2 October 2014

Intrum Justitia to Acquire Danish Telecom Debt Collection Agency

2 October 2014

Simon's Agency, Inc. Breaks Ground On New Facility in Preparation for Expansion

2 October 2014

Debt Collector's Testimony May Be Critical in Murder Trial

1 October 2014