Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Compliance Acronym Stew: Is Your Collection Agency at Risk? Part III: Red Flags, GLBA, and HIPAA
1 October 2014
Todd, Bremer & Lawson Selects Ontario Systems for Outsourced Compliance Partnership
30 September 2014
Circuit Court Sides with Debt Collector in Reversing Controversial TCPA Ruling
30 September 2014
Nationwide Credit Bureaus Launch New Training System to Support Data Furnisher Accuracy
29 September 2014
Best Places to Work in Collections 2014 Winners Announced
29 September 2014
Class Action Explores Door Hangers as Collection Communications Under FDCPA
26 September 2014
NARCA Submits Response to CFPB Consumer Narrative Proposal
26 September 2014
Congressman Lacy Clay Visits ACA's D.C. Office for Campaign Fundraiser
26 September 2014
BFrame Announces Cloud Infrastructure Partnership
26 September 2014
'Four-Second Review' FDCPA Decision Cited in Separate Class Action Filing
25 September 2014
Arrow Global to Acquire Rival UK Debt Buyer Capquest for $258 million
25 September 2014
CAI Begins Campaign for Vets as ARMing Heroes Tells Story of Purple Heart Grant Recipient
25 September 2014
BFrame Enhances Student Loan Rehabilitation Software
25 September 2014
FTC Finishes Off Scam Debt Collection Agency with "Bags of Money" Ties
24 September 2014
CFPB and FTC Set Agenda for "Debt Collection & the Latino Community" Roundtable
24 September 2014
ARM Buyers are Looking Beyond Profits when Establishing Pricing
24 September 2014
Executive Change: Christine Timmins Berry Named President and CEO of Windham Professionals
24 September 2014
Envelope Window FDCPA Case Denied Rehearing by Circuit Court
23 September 2014
TCPA: Is the Scope of Consent Unlimited?
23 September 2014
ACA Submits Comments Opposing CFPB Proposal to Include Consumer Complaint Narratives in Public Database
23 September 2014
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