Financial Hardship Policy and Procedure Template

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New from Research Assistant: Financial Hardship Policy and Procedure Template

Financial hardship policies and procedures are not without risk, especially for those in the debt collection industry. In March of 2022, the Consumer Financial Protection Bureau (CFPB) announced that it would be reviewing the entities it supervises for discriminatory acts both intended and unintended. The CFPB will be using its Unfair and Deceptive Acts and Practices (UDAAP) authority to make this evaluation. Further, if not structured carefully, a hardship policy and procedure can inadvertently cause violations of UDAAP or other laws.

With the Research Assistant Policy and Procedure Template, you'll get an up-to-date, comprehensive policy template, clear instruction on how to tailor it to your company's details and needs, and direction on key considerations your hardship policy must consider.