Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics

Canadian Credit Protection Corporation Announces Grand Opening of New Collection Office

6 May 2014

Executive Change: Brown & Joseph Appoints Karen Gittings as Consumer Collection Manager

6 May 2014

FBI Arrests Debt Buyer on $6.8 Million Bank Fraud Charges

5 May 2014

Executive Change: SKYLINK Group of Companies Announces Richard Brunet as Chief Strategy Officer

5 May 2014

Executive Change: Brown & Joseph Appointments Laurie Rogals to Commercial Insurance Debt Management Unit

5 May 2014

New NY Court Rules: Judicial Advocacy Gone Wild

2 May 2014

Consumer Group Claims Debt Buyers Routinely Scam Courts to Pursue Debts

2 May 2014

New York to Change Rules for Debt Collection Lawsuits

1 May 2014

Best Places to Work in Collections 2014 Now Open for Registration

1 May 2014

NY AG Shuts Down Buffalo Area Debt Collection Agency

1 May 2014

Credence Resource Management Selects Artiva from Ontario Systems for Collection Operations in U.S. and India

1 May 2014

Enrollment Starts now for ARM-U Class of 2014

1 May 2014

"Frequent Filer" FDCPA Cases Defeated With Trifecta of Victories

30 April 2014

Contract Callers, Inc. Joins the Telecommunications Risk Management Association

30 April 2014

RGS Financial, Inc. Supports the March of Dimes

30 April 2014

Executive Change: Del Mar Recovery Solutions Appoints New SVP

30 April 2014

CFPB Seeks Public Comment on Proposed Rules Overhauling Regulation E

29 April 2014

Kohn Law Firm Expands Its Legal Compliance Department

29 April 2014

Recent Enforcement Actions May Provide Guidance on CFPB Positions

29 April 2014

How Can the ARM Industry Reduce Waste?

29 April 2014