Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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FDCPA Amendment Would Limit Lawsuit Cost Awards to Debt Collectors

13 May 2014

ACA International Attends Democratic Attorneys General Policy Forum

13 May 2014

Consumer Protection Attorney Shares CFPB Battle Stories

13 May 2014

Take insideARM.com's 1-Minute Debt Collection Topic Survey

13 May 2014

CBE Companies' CFO, Bob Kahler, Earns Top Finance Leadership Award

12 May 2014

National Papers Take on Debt Collectors Over the Weekend

12 May 2014

UDAAP and Lending are the Mono-Twins of the Collection Industry

12 May 2014

Don't Operate in the Dark! Part 2 of Important ARM Webinar Series Scheduled for May 20

9 May 2014

Ohio Debt Collectors Support Hiring of Military Veterans and Their Spouses

9 May 2014

Ohio Supreme Court Fines Collection Agency $282,500

8 May 2014

Two Huge Debt Buyers to Vacate $16 million in Judgments in NY AG Action

8 May 2014

Third- and Fourth-Parties – Are they Putting Your Reputation At Risk?

8 May 2014

Why does Amazon Know More About Our Customers than the ARM Industry?

7 May 2014

State Supreme Court Rules Against ARM Firm Owned by U.S. House Candidate

7 May 2014

ACA Urges CFPB to Scrap Proposed Consumer Debt Collection Survey

7 May 2014

F.H. Cann & Associates Achieves FISMA Compliance

7 May 2014

NARCA to Sponsor Live Simulcast of ARM-U

7 May 2014

Husband of Alleged Reality Show Star Tried, Failed at Fake Collection Agency/Life

7 May 2014

Is the CFPB Position on Credit Reporting Consistent with Case Law?

6 May 2014

ACA International Submits Additional Comments to FCC About TCPA Impact on Government Collections

6 May 2014