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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Executive Change: I.C. System Announces New Sales Executive in Financial Services

21 May 2014

Try This at Home: Maximizing Your Collector Performance

20 May 2014

Account Control Technology Holdings, Inc. Acquires Convergent

20 May 2014

Should Collection Managers Be Worried? Yes, Just Like Jeopardy Contestants Battling IBM's Watson

20 May 2014

FTC Gets Lifetime Debt Collection Ban and Large Fine for Agency Owners

20 May 2014

Phillips & Cohen Associates Wins Treating Customers Fairly Award

20 May 2014

Professional Placement Services Achieves Federal HUBZone Certification

20 May 2014

Executive Change: Belinda Martin to NCC Business Services

20 May 2014

FDCPA Fix for Attorneys Gets Companion Bill in U.S. Senate

19 May 2014

UK Doubles Down on Private Debt Collectors Used to Recover Taxes

19 May 2014

State Shortens Period for Mortgage Debt Collection After Foreclosure

16 May 2014

Executive Change: I.C. System Elevates New VP of Operations

16 May 2014

Webinar Shows How to Increase Collector Productivity While Mitigating Collector Risk

15 May 2014

U.S. Senate Bill Would Allow Private Collectors to Work for IRS Again

15 May 2014

Squaretwo Financial Renames Commercial Operating Business to Better Reflect Approach Towards Small Businesses

15 May 2014

Third Party Debt Collection Accounts Jump in First Quarter

14 May 2014

CRS - Traditions are Maintained During a Time of Change

14 May 2014

Contract Callers, Inc. Opens Second Call Center in Augusta, Ga.

14 May 2014

6 Steps to a Prosperous Ad Campaign

13 May 2014

New York Bill Would Require Statewide License for Debt Collectors/Buyers

13 May 2014

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