Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Barclays Sues UK Debt Collector Over Name Similarity

25 August 2011

State Government, Collection Agency Agree to Increase Oversight on Contract

25 August 2011

Someone is Stealing the Great Books of Houston: Collection Agency Called In

24 August 2011

Collection Agency Kicks Off Another Year of Making Strides Against Breast Cancer

24 August 2011

Debt Collection Autodialing Case Going to Trial

24 August 2011

Van Ru Announces New Solution to Drive Right Party Contacts

24 August 2011

Executive Change: Keith Jones to Stellar Recovery as VP of Sales

23 August 2011

Collection Agency Hosts Blood Drive for American Red Cross

23 August 2011

ACA International's PPMS Certification Program Celebrates 10 Years

23 August 2011

Collection Agency ACT Earns Position #2434 on Inc. 5000 List for 2011

23 August 2011

Executive Change: Johan Brodin Named Chief Risk Officer at Intrum Justitia

23 August 2011

FDCPA Round Robin: Voices in the Collections Industry Weigh in on Proposed FDCPA Changes

23 August 2011

Gila Group Launches SmartDialz for Credit Unions

22 August 2011

Collections Process Begins Against Saab

22 August 2011

Apollo Introduces First Ever Total Self-Service System for Account Management for Banks

19 August 2011

CU Recovery Launches Collection Academy

19 August 2011

Collection Litigation: Bruising Bricks or Building Blocks of Success?

19 August 2011

The ARM Industry is in for a Long Recovery - Part I

18 August 2011

Executive Change: Dusty Whitesell joins Sentry Credit as EVP of Operations

18 August 2011

NCO Group Office Continues Charitable Efforts

18 August 2011