Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
Filter by Location
Post-Crash Charge-Offs are Nearly Gone from ARM System
17 August 2011
Invest in SST
17 August 2011
USPS Seeks Another Postage Rate Increase for January 2012
16 August 2011
Free Report Offers Solutions to Healthcare Bad Debt
16 August 2011
Phillips & Cohen Associates Ranked Sixth Among Top Places to Work in Delaware
16 August 2011
Collection Agency Adds 3500 sq. ft to House Bank Card Collections
16 August 2011
Scam Collection Agency on the Hook for $10 Million -- If Anyone Can Find Them
16 August 2011
Sentry Credit Achieves Tech Lock Certified Program
16 August 2011
NCO Group Reports $31.7 million Loss in Second Quarter
15 August 2011
IAT SmartDial Gathers Industry Experts for Customer Executive Retreat
15 August 2011
Receivables Management Association of Canada Launches Website
15 August 2011
How the Working Poor Became Big Business and Tempted the Collection Industry
15 August 2011
Experian: Credit Card Delinquencies Down, Late Mortgage Payments Up
12 August 2011
Afni Director Shares Tips for Collections Help Desk Success
12 August 2011
Commerical Collection Agency Association Announces New Executive Director
12 August 2011
Debt Collection Association Widely Supported Retaining Debt Buyers Classification
11 August 2011
Consumers Still Complaining: 2010 Consumer Complaint Survey Report Released
11 August 2011
Estate Information Services Deploys IP Business Communications Solution from Interactive Intelligence
10 August 2011
Debt Collection Industry Employers Add Jobs to U.S. Economy in Second Quarter
10 August 2011
Collection Agency Receives Business Readership Poll Award For Fourth Year in a Row
10 August 2011