Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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City of Tampa Seeks Collection Agencies to Chase Millions in Unpaid Ambulance Fees

10 August 2011

insideARM Speaking at IAT's Executive Retreat

10 August 2011

Ethics: The Missing Ingredient in the Collection Industry Business Model

9 August 2011

Executive Change: iQor Names Joel Dehlin Chief Technology Officer

9 August 2011

Thank Your Parachute Packer

8 August 2011

Jack Jones to Replace Steve Leckerman as EVP-COO of NCO Group

8 August 2011

Former American Idol Winner Pursued By Bank's Collection Agency

8 August 2011

Collection Agencies Find it Hard to Collect in Second Quarter

5 August 2011

Doing it Wrong: A Shocking Turn of Events! (Plus, we'd like your feedback)

5 August 2011

"What to do about Debt Collectors?" Chat at the Sacramento Bee

4 August 2011

Yellow Point II Acquires Interest in Canadian ARM Firm CBV

4 August 2011

ARM and Banking Executives Form Financial Management Firm

4 August 2011

Collection Law Firm Sponsoring 5K Run to Help Baby with Brain Cancer

3 August 2011

Stoneleigh Recovery Associates Announces the Successful Completion of SSAE 16 Certification

3 August 2011

ACA International Requests Comment on Governance Structure

2 August 2011

The Debt Limit Debate and its Impact on ARM Industry

1 August 2011

Collection Agency Spends Part of the Summer Raising Money for Local Charities

1 August 2011

Nevada Collection Agency Remains Embroiled in HOA Bruhaha

28 July 2011

Collection Agencies Having Tough Time Collecting, But Satisfying Clients

27 July 2011

How Wal-Mart Can Help FDCPA Defendants Defeat Class Certification

26 July 2011