Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Saab's Dance Card Filled by Collection Agency

26 July 2011

Executive Change: Universal Fidelity Names Robert DiGennaro President and CEO

26 July 2011

Three College Bound Students Awarded Loomer Mortenson Scholarship from ACA International

26 July 2011

Cabot Financial and Apex Credit Management Employees Achieve CSA Accreditation

26 July 2011

Collection Agency Awarded with Coveted ACA International Foundation Fellow Award

25 July 2011

Executive Change: Andy Tricules to Stellar Recovery as EVP of Sales

25 July 2011

Medical Collection Agency Summit AR Purchases the Assets of AKA Financial

25 July 2011

John Edwards: Soon on the Receiving-End of Collections Calls?

22 July 2011

Trouble Continues for Credit Card Collection Actions

21 July 2011

CBE Group Contributes to Innovative Strategies at ACI Conference

21 July 2011

Tennessee Representative Wants to Amend the FDCPA (and not necessarily in the industry's favor)

20 July 2011

Van Ru Partners with Online Resources to Create Virtual Collection Agent

20 July 2011

RGS Financial Chooses Debt Resolve's DR Collect Solution

20 July 2011

Point-Counterpoint: Looking at What the CFPB Should Do With the Collections Industry

19 July 2011

Executive Change: Senex Services Names Brose McVey VP, Business Development

19 July 2011

Mark Neeb Confirmed as President of ACA International

19 July 2011

Executive Change: Executive Change: Glass Mountain Capital Names Erick P. Spronck as CFO

19 July 2011

Former Ohio AG to Head Up New Financial Regulator

18 July 2011

Wall Street Journal Explores the Geography of Debt Collection

18 July 2011

A.R.M. Solutions Collection Agency Integrates with Waste Management Software DesertMicro

18 July 2011