Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Intrum Justitia Announces Results for Second Quarter, First Half of 2011
18 July 2011
Be Sure to Get Client Approval Before Settling Collection Accounts
15 July 2011
Vital Solutions Successfully Completes ISO 27002 Security Assessment
15 July 2011
Debt Buyers to Retain Full ACA Membership
14 July 2011
Indiana County Just Realizing it Needs to Collect $1m in Child Support Docket Fees
14 July 2011
5 Things ARM Firms Must Know About Google Plus
14 July 2011
The How and Why of Call Center Employee Incentives
14 July 2011
Executive Change: Jim Fuller to CreditWatch Services as VP of Sales and Marketing
14 July 2011
Class Action Lawsuit Alleges Collection Agencies' Credit Card Offer Contains Multiple FDCPA Violations
14 July 2011
Second Quarter M&A Deal Value in the ARM Industry Highest in Three Years
13 July 2011
Are the Big ARM Boys Shifting Strategic Focus? Yes, But...
13 July 2011
How to Hire a Debt Collection Agency
13 July 2011
Executive Change: FAMS Announces Barry W. Brown as VP of Student Loans
13 July 2011
Targeting Demographics in Debt Collection Communication: The Seniors
11 July 2011
Tate & Kirlin Associates to Acquire ARM Business of CMS Group
11 July 2011
Executive Change: Firstsource Names Rajesh Subramaniam as Deputy Managing Director and CFO
8 July 2011
NCO Group Owner Acquires Large BPO Firm for $470 million
7 July 2011
One Week Until ACA's First Virtual Convention
7 July 2011
General Counsel for ARM Firm to Speak at Consumer Finance Class Actions & Litigation Conference
6 July 2011
Texas Court Upholds FDCPA Claim Against Collection Agency
6 July 2011
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