Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Targeting Demographics in Debt Collection Communication: The Millennials

23 June 2011

Fire Up the Time Machine

23 June 2011

International ARM Firm EOS Group Expands into Brazil

22 June 2011

Media Receivable Management Celebrates 10-Year Anniversary

22 June 2011

Local Governments in Peril; ARM Industry Could Help

21 June 2011

State AG Goes After Debt Collector for Payday Loans

21 June 2011

Another News Outlet Gets Collection Agencies Wrong

21 June 2011

A Bankruptcy Product with Online Interactivity

21 June 2011

Brown & Joseph Celebrates 15 Years in Business

20 June 2011

A Walk Down Memory Lane: A Fascinating Look at the Collection Industry as it was in 1995

17 June 2011

Can a Debt Collector Legally Use Facebook, Text Messages or Email?

16 June 2011

ARMing Heroes Announces Board Expansion, Call for Nominations

16 June 2011

Discuss the Importance of Teamwork

16 June 2011

Consumer Recovery Associates Partners with Dynamic Recovery Solutions

16 June 2011

Collection Agency Announces 100+ New Jobs at its Daycare Playground Ribbon Cutting Ceremony

15 June 2011

Irish Debt Collection Brawl May Claim Human Leg

15 June 2011

California Association of Collectors Supports Launch of Blueprint for Modernizing Debt Collection

15 June 2011

Collector Commissions, Bonuses and Lining the Pockets of Plaintiff Attorneys

14 June 2011

Group Publishes Whitepaper on Auto Loan Debt Collection

14 June 2011

Australian Debt Collector Cuts Ties with Payday Lenders

14 June 2011