Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Linking Employee Engagement and Performance
13 June 2011
10 Tips to Improve Your Collection Letter Strategy
13 June 2011
New Trend Falsely Claimed: Debt Collection and Twitter
13 June 2011
New York Times Runs Interesting Defense of ARM Industry
13 June 2011
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6 June 2011
State Fines Debt Collector that Appears to be Running Scam
6 June 2011
To Debt Collectors, with Love
5 June 2011
Doing it Wrong: Bill Bartmann-style
3 June 2011
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