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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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PRA Group Reports Q12016 Results; Revenue, Income Fall Compared to Same Period in 2015

10 May 2016

Real Time Resolutions, Inc. Announces Acquisition of Assets of Account Outsourcing Group, LLC

10 May 2016

eSign Offers Real-Time Electronic Signatures, Complimentary Webinar Demonstrates How

9 May 2016

Another Court Finds a 1099(c) Disclosure May Be False, Deceptive or Misleading

6 May 2016

Performant Financial Corporation Announces Financial Results for First Quarter

5 May 2016
Photo of courthouse building with "judicial" written on it [Image by creator Natalia Bratslavsky from AdobeStock]

US District Court in Illinois Finds Disclosure of Potential Tax Consequences for Settling an Account is Misleading to Consumer

3 May 2016

New ProPublica Article Criticizes Debt Collection Litigation on Medical Accounts; Paints One Firm as Outlier

28 April 2016

Consumer Finance Reporters to the Debt Collection Industry: Give us Facts and Data

28 April 2016

White House, ED, and CFPB Announce Major Student Loan Initiative But Don't Address Post-Default Issues

28 April 2016
[Image by creator iQoncept from AdobeStock]

Portfolio Recovery Associates to Pay $18 Million to Settle TCPA Class Action

27 April 2016

Former CFPB Senior Advisor: Debt Collection Industry Must Press CFPB to Put Complaint Data in Context

27 April 2016
[Image by creator iQoncept from AdobeStock]

CFPB Announces Consent Orders Against Law Firm and Debt Buyer

26 April 2016

Alpha Recovery Corp Opens Second Office, in Tempe

25 April 2016

LiveVox Discusses the Future of Consumer Contact Technology at iA’s 2016 Large Market Participant Summit

22 April 2016

CFPB Targets ARM Industry -- Which Practices Should Your Company Avoid?

22 April 2016

The Intelitech Group Announces Launch of StackUp, a Competitive, Reward-Based Collector Training Game for Collection Agencies

21 April 2016
Photo of five servicemen in front of military plane [Image by creator from ]

AmazonSmile Helps Decorated Military Vets Overcome Financial Struggles

21 April 2016

Appellate Courts Hold Typical Collection Letters Violate FDCPA

21 April 2016

Frost-Arnett Growth Prompts Expansion, Headquarter Relocation to New Facility

19 April 2016

Summary Judgment Granted Against Dallas Debt Collector for Bad Behavior

15 April 2016

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