Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Value Recovery Group Announces Acquisition of Regional Adjustment Bureau, Inc. (RAB)

15 April 2016

TCPA Class Action Case Dismissed – Thanks to Omnibus Budget Reconciliation Act of 2016

12 April 2016

Colorado FDCPA Preparing for Sunset Review

12 April 2016

Big Data: A Crucial Investment for the Collections Industry (sponsored)

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How the "Three Lines of Defense" Philosophy Can Help Your Agency Through an Audit

8 April 2016

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Compliance Professionals Forum Heads to Pennsylvania to Host Compliance Meeting

7 April 2016

Jay Rickman Jr., the President/CEO at AMCOL Systems in Columbia, S.C., Passed Away on April 5 at age 55

7 April 2016

ED Announces Ambitious Plan to Create Loan and Debt Management Software

7 April 2016

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Witnesses Tell Senate Banking Committee That CFPB Has Hurt Consumers

6 April 2016

Strategic Acquisition of Altus to Drive Significant Future Growth

6 April 2016

New Accounts Receivable Management Provider Combines a History of Strong Revenue Performance with a Meticulous Focus on Compliance and Consumer Relationships

6 April 2016

Convenience Fees: Potential for Mischief?

4 April 2016

NBC Debt Collection Article Includes Some Context, But Could Be Better

1 April 2016

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Consumer Advocates File Suit Against Dept. of ED for "Secret" Policies

31 March 2016

Headline The ARM Industry Should Like to See: “Closing Time for a Fake Debt Collector”

31 March 2016

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COHEAO: Private Collection Agencies Provide A Critical Service In Maintaining A Strong Federal Student Loan Program

31 March 2016

Latest CFPB Complaint Report is Routine, But Provides a Nugget or Two

30 March 2016

SCOTUS Challenges Plaintiff Argument on Use of AG Letterhead in FDCPA Case

30 March 2016

Approach with Caution: The Intersection of HR and Compliance

29 March 2016

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More Sessions Confirmed for Larger Market Participant Summit April 21-22

29 March 2016