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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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An letter from a debt collector that says "Past Due" in red on the outside [Image by creator Robert Mizerek from AdobeStock]

Second Circuit Court of Appeals Rules Collection Letter Showing a “Static” Current Balance is Misleading

28 March 2016

Travelers Insurance Is Still a Viable E&O Option for Collectors

28 March 2016
Photo of Marvin Kaulkin and Mike Ginsberg [Image by creator from ]

Remembering Marvin Kaulkin

24 March 2016

F.H. Cann Among Donors Helping Navy Vet Overcome Homelessness

24 March 2016

FTC's Brill to Step Down

23 March 2016

FCC Commissioners Testimony Reveals Fractured and Partisan Process

23 March 2016

CFPB Report Highlights High Rate of Collection Complaints from Servicemembers

23 March 2016

Get Sued If You Do . . . Get Sued If You Don't: The Debt Collector's Conundrum

22 March 2016

Debt Collection Industry Pioneer and insideARM Founder Marvin Kaulkin Dies At 84

22 March 2016

New FSA Student Loan Default Report Raises Many Questions

21 March 2016

Collectors, the FTC Wants You to Know: Do Not Buy, Sell, or Collect on These Debts

21 March 2016

Bank of America Debt Securitization Case is Actually Round Two

18 March 2016

Bank of America Hit With Class Action Over Debt Collection Litigation on Securitized Accounts

17 March 2016

CFPB Announces Proposed Order to Shut Down Student Debt Relief Scam

16 March 2016

NYDFS and CFPB Sample Request for Substantiation Letters are Awfully Complex

15 March 2016

Dept. of Justice Issues Resources Related to Local Fines and Fees; Debt Collectors Should Review

15 March 2016

Canadian Creditors Dropping the Ball Where Ontario Residents Represented by Debt Settlement Firms

15 March 2016

FCC Releases Proposed Rules for Government Debt Collection Calls

14 March 2016

Active Consumer Engagement Webinar March 16

14 March 2016

Major Credit Bureaus Issue Furnisher Data Reporting Process Changes

11 March 2016

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