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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Update: The Road Back to the IRS Private Debt Collection Program

10 March 2016

11th Cir. Upholds Dismissal of FDCPA, FCCPA Complaint for Failure to State Claims

10 March 2016

Compliance Professionals Forum Announces New Editorial Review Board Lineup for 2016

9 March 2016
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Delta Management Celebrates its 30th Anniversary

9 March 2016

CFPB Winter 2016 Supervisory Highlights Identifies a "Beneficial" Practice

9 March 2016

Consumer Relations Consortium Supports Consumer Protection Week

7 March 2016

Arizona Fed. Court Holds No FDCPA Violation for Collecting on Ex-Spouse’s Discharged Debt

7 March 2016

insideARM FDCPA Caselaw Roundup Through February 29, 2016

4 March 2016

CFPB Consumer Response Clarifies Definition of Duplicate Complaint, and Other Updates

3 March 2016

Debt Collection Complaints to FTC Flooded by PrivacyStar Mobile App

2 March 2016

Senators Introduce Medical Debt Relief Act to Address Medical Debt on Credit Reports

1 March 2016

Wisconsin Governor Signs Debt Collection-Friendly Bill

1 March 2016

CFPB Sets Standards for the Debt Collection Industry Through Enforcement: A Look at Hanna

1 March 2016

Five Lakes Agency, Inc. Celebrates 5 Year Anniversary

1 March 2016

Performant Financial Corporation Announces Financial Results for 4th Quarter and Full Year 2015, lowers Revenue Projection for 2016

26 February 2016

Syncom Celebrates 20th Anniversary as National Collection Agency

26 February 2016

PRA Group Reports Fourth Quarter and Full Year 2015 Results, Revenue, Income Fall

26 February 2016

Encore Capital Group Announces Financial Results for Q4 and Full Year 2015

25 February 2016

Wheeler Circulates TCPA Exemption for Fed-Backed Loans

24 February 2016

Unpacking ED’s New PCA Subcontracting Requirements

24 February 2016

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