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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Michelle Singletary Offers Balanced Perspective on Houston Student Loan Arrest Case

22 February 2016

In Spite of FCC, 70 Percent of TCPA Decisions in Last 14 Months Positive for Industry

22 February 2016

Court Rules in Favor of Law Firm and Creditor in Four Year Old FDCPA and Bankruptcy Case

19 February 2016

FTC Touts Record of Outreach, Addressing "Troubling Issues" in Debt Collection

18 February 2016

Debt Collectors Flooded with Mass-Produced Requests for Validation

18 February 2016

7th Cir. Rejects FDCPA Allegations Involving Letters Sent to Debtor’s Counsel

17 February 2016

Sixth Circuit Court of Appeals Affirms “Prior Express Consent” Defeats TCPA Claim in Healthcare Collections Case

17 February 2016

Judge Denies Prevailing Party's Motion For Attorney Fees in Clear Cut FDCPA Case

16 February 2016

Department of ED Extends Debt Collection RFP Deadline Again

16 February 2016
AdobeStock-Dialogue table discussion round table seat at the table

Ontario Systems Announces Compliance Professionals Forum Sponsorship for Texas Regional Peer Meeting

12 February 2016

Rhode Island ‘Expired Debt Act’ More Than Name Implies

12 February 2016

IRS Will Miss March 4 Deadline For Contracting With Private Debt Collectors

11 February 2016

Motion Granted for Debt Collector in FDCPA Bona Fide Error Case

10 February 2016

Commercial Collections of America (CCA) Joins Altus as Newest Affiliate Member

10 February 2016

Judge Grants Mixed Ruling in Yet Another Example of FDCPA Ambiguity

9 February 2016

NCRI Launches ContactPoint360 to Offer First Party Collections, Customer Care, Retention, and Back Office Support

9 February 2016

FCC to Issue Notice of Proposed Rulemaking for TCPA Amendment

8 February 2016

CEO and President William S. Kolz Earns Certified Receivables Compliance Professional Status

5 February 2016

SoftVu to Launch Compliant Email Marketing and Text Messaging System at the Debt Buyers Conference in Las Vegas

5 February 2016

Coast Professional Helps Struggling Military Family Put Food On Table at Holidays

5 February 2016

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