Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Illinois Reverses Course, Realigns State Collections Law with FDCPA

2 February 2016

Universal Fidelity LP Celebrates 25 Years in the ARM Industry

1 February 2016

House Financial Services Committee Offers a Model on Assessing Disparate Impact via Report

1 February 2016

CFPB Issues Seventh Monthly Complaint Report; Highlights Include Complaints on Debt Settlement and Credit Repair Companies

1 February 2016

Judge Denies Class Action Certification in FDCPA Spanish Letter Case Against Portfolio Recovery Associates, LLC

29 January 2016

2nd Circuit Rules Bankruptcy Code Does Not Preclude FDCPA Suit in District Court

28 January 2016

Bankruptcy Code Precludes FDCPA Claim for Filing POC on Time-Barred Debt, Fla. District Court Holds

27 January 2016

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ACA International Report: Third-Party Debt Collection Keeps Credit-Based Economy Thriving

26 January 2016

Class Certification Rejected in Alleged FDCPA/RICO Suit Against Sherman Financial Group

26 January 2016

Call for Presentations: ARM-U Spring and Fall Semesters

22 January 2016

Confusion After Clarity: The CFPB's November Bulletin on Consumer Authorizations for Preauthorized Electronic Fund Transfers

22 January 2016

Technology, Automation and the Coming of Age – Can the CFPB and the Credit and Financial Services Sectors Partner?

21 January 2016

Supreme Court Sides with Consumer on TCPA Case Campbell-Ewald v Gomez in 6-3 Decision

21 January 2016

Department of Education Issues Extension on Collection RFP

20 January 2016

Time Warner Offers "Nomorobo" -- a System That Blocks Robo- and Telemarketing Calls

19 January 2016

ACA International Study Shows Actual Data Counters Industry Stereotypes

19 January 2016

QuickCheck Canada Announces 500 Most Influential People in Canadian Collection Industry

19 January 2016

FCC Responds In Consolidated Appeal From Its July 2015 Omnibus Ruling

19 January 2016

Rohit Chopra Moves to a Bigger Student Loan Stage, at the Department of Education

15 January 2016

Texas Law Firm to Pay $3.4 million - Settling Class Action Matter Alleging Unauthorized Practice of Law in California

14 January 2016