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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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GC Services Deal Shows Everything Can Change

13 January 2016

Owner Resource Group Acquires GC Services

13 January 2016

Overcoming the Two Biggest Challenges Facing the Collection Industry

12 January 2016

NCB Management Services ESOP Transaction Recognized as a Top Deal of 2015; A Model Other ARM Firms May Want to Explore

11 January 2016

FTC Active Again, Announcing Four Operation Debt Collection Protection Actions

8 January 2016

New Free Whitepaper Gives 10 Steps for Vendor/Service Provider Oversight

8 January 2016

FTC Adopts Procedures for Administrative Collection of Debts Owed to the FTC

7 January 2016

The Department of ED RFP – ARM Companies are in Scramble Mode

6 January 2016

Getting to the Heart of Debt Collection Policies and Procedures

6 January 2016

QuickCheck to Publish Names of 500 Most Influential People in Canadian Collection Industry

5 January 2016

Kaulkin Ginsberg Offers Executive Summary on the Healthcare Market

5 January 2016

The Winding Road of Litigation Against Frederick J. Hanna Nears End With CFPB Filing Proposed Consent Order Today; Hanna and NARCA Respond

28 December 2015

Europe's Largest Debt Collector Announces Aggressive Growth Plans

23 December 2015

FTC and CFPB File Amicus Brief in Carmen Franklin v. Parking Revenue Recovery Services, Inc.

21 December 2015

CFPB Fines Payday Lender $10M For Debt Collection Practices

17 December 2015

CFPB Issues Bulletin Warning About Risk of In-Person Collections

17 December 2015

Disabled Veteran Corey Gabler Open for PCA Business Through Steel River Systems

17 December 2015

Finally – New Developments in the ED Debt Collection Services RFP

14 December 2015

Negotiating Client Contracts in the New Regulatory World

10 December 2015

New York AG Investigates T-Mobile’s Advertising and Debt Collection Practices

9 December 2015

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