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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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CFPB Announces Settlement with Massachusetts Collection Agency

8 December 2015

The IRS: The Biggest Growth Client in 2016?

8 December 2015

Congress and President Obama Order IRS to Use Private Collection Agencies

7 December 2015

Missouri AG Koster Proposes Reforms to Debt-Collection Practices

4 December 2015

Positive Ruling for Debt Collector in Allegedly Deficient Voice Message Case

3 December 2015

insideARM Announces Final Rankings in 2015 Best Places to Work in Collections Program

2 December 2015

Massachusetts Collection Law Firms Are Now ‘Debt Collectors’

1 December 2015

Joint Petitioners File Initial Brief in Consolidated Appeal of FCC’s TCPA Order

30 November 2015

Written Procedures A Major Factor in Ruling Against Collector in FDCPA Bona Fide Error Case

30 November 2015

Easing Of The Chokepoint? FDIC Clarifies That Banks Can Offer Services to Non-Bank Payday Lenders

25 November 2015

CFPB Issues Compliance Bulletin on Preauthorized Electronic Payments; Oral Recordings Acceptable

25 November 2015

Summary Judgment Granted for Debt Collector in TCPA Case

24 November 2015

Motion Granted For Debt Collector in Envelope Case

20 November 2015

Actions Speak Louder Than Words: FTC Debt Dialogues Come to a Close in Atlanta

19 November 2015

Illinois Bill Provides Welcome Fix to Illinois Collection Agency Act

19 November 2015

Judge Accepts $59 Million Settlement in Sykes vs. Mel S. Harris and Associates, Pending Fairness Hearing

18 November 2015

Consumer And Debt Collector Groups Partner To Help Consumers Avoid Scams

18 November 2015

$95.5 Million Settlement In Second Instance of Massive For-Profit Student Loan Forgiveness This Year

17 November 2015

Getting to Know the Utilities Industry

16 November 2015

Consumer Litigation "Continues to Evolve in Lurches": Your October Debt Collection Stats

13 November 2015

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