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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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The Supreme Court Takes Another Look at Mootness Following an Offer of Judgment in TCPA Class Litigation

12 November 2015

Big Mistake! Three Compliance Risks Collectors Overlook

12 November 2015

Nine Strategies that Leverage Technology for More Effective Skip-Tracing

11 November 2015

New IACC Survey Asks, "What I Wish My Clients Knew, What I Wish They Told Me"

11 November 2015

LiveVox Discusses Approaches to Optimizing Patient Engagement Strategies in a Changing Insurance Landscape

11 November 2015

Are We Closer to Understanding 'Meaningful Involvement'? Bock v. Pressler & Pressler May Show the Way

11 November 2015

Can the American Action Network Stop the CFPB?

11 November 2015

Performant Earnings Announcement Hits Three Hot Topics

5 November 2015

Will Federal Push to “Ban the Box” Affect Debt Collection Hiring Practices?

5 November 2015

Collectors Calling on Federal Debt May Now Use ATDS to Dial Cell Phones?

5 November 2015

FTC, State, and Federal Authorities Announce New Actions Targeting Illegal Practices Including Phony Debt Collection

4 November 2015

House Expected to Vote This Week on Transportation Bill With IRS Debt Collection Provision

3 November 2015

California Reaches $100M Settlement with JP Morgan Chase Regarding Debt Collection Practices

3 November 2015

Frontline Asset Strategies, LLC Becomes Certified Third Party Collection Agency

3 November 2015

Four Important Questions to Ask About Your Predictive Score

30 October 2015

CFPB Fines Auto Loan Company $3.28 Million For Illegal Debt Collection Tactics

29 October 2015

Massachusetts Proposes New Debt Collection Legislation; Creditors Should Take Note

29 October 2015

Budget Deal Includes Autodialer Provision for Federal Debt Collectors

28 October 2015

Sixth Circuit Decides Voicemail Message is not a “Communication”

28 October 2015

District Court Judge Grants Stay of TCPA Action Pending Appeal of FCC Ruling

26 October 2015

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