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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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insideARM’s Inaugural First-Party Outsourcing Summit Begins

13 October 2015

LiveVox Speaks to First Party Issuers and Servicers on the Impact of the Latest FCC Ruling at the First Party Summit

12 October 2015

The Difference Between Holding a License and Keeping It

12 October 2015

Alternative Lending: The New Frontier for the ARM Industry?

12 October 2015

As House Approaches Vote (Again) on Private Debt Collection for IRS, Members Should Consider This

8 October 2015

ARM in Focus: the Utilities Industry

7 October 2015

Convenience Fees at Heart of Debt Collection Settlement

6 October 2015

Collection Agency Totals Up Summer Fundraising for Local Charities

5 October 2015

CFPB Orders Indirect Auto Finance Company to Pay $48.3M in Relief and Penalties for Illegal Debt Collection Tactics

1 October 2015

7th Cir. Confirms FDCPA Is Not Enforcement Mechanism for Matters Governed by Other Federal or State Laws

1 October 2015

New Academic Paper Urges CFPB to Carefully Consider Impact of Potential New Debt Collection Regulations

30 September 2015

Three Take Aways From the Dallas Debt Collection Dialogue

30 September 2015

DBA International Commends George Mason University for Report on the Law and Economics of Consumer Debt Collection and its Regulation

30 September 2015

Winners Announced in insideARM Best Places to Work in Collections for 2015

29 September 2015

CBE's Mike Frost to Serve on FTC Panel

28 September 2015

Encore Capital Group Acquires Controlling Stake in Baycorp

28 September 2015

United Debt Holding Selected to Receive 2015 Best of Business Award in Castle Rock, CO

28 September 2015

Suze Orman on Today Advises Against Income-Based Student Loan Repayment Plans

25 September 2015

CFPB to Hold Field Hearing on Arbitration; Announcement Expected

25 September 2015

Three Ways Data Offers Businesses the Ultimate Insurance Policy

25 September 2015

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