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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Five-Time Donors Eastern Revenue and American Profit Recovery Make it Six for Veterans

25 September 2015

What's Keeping Compliance Professionals Awake? UDAAP, Entrenched Behaviors

24 September 2015

The CMI Group Celebrates 30th Anniversary

24 September 2015

Certain Debt Repair Companies Use and Abuse Debt Validation, Collectors Charge

23 September 2015

No is the New Yes – The Criminal Background Check Predicament

23 September 2015

Stellar Recovery, Inc. Selected as One of Jacksonville Business Journal’s 2015 BizTech Award Honorees.

22 September 2015

Major Changes in ARM

18 September 2015

Technology Helps Mitigate Dialing Risks in Wake of TCPA Consent Order

18 September 2015

GAO Report Finds IRS Management of Collection Process Still Not Living Up to Expectations

17 September 2015

OIG Report on CFPB Consumer Response Highlights Deficiencies, But Exposes Irony

16 September 2015

When is it Time to Hire a Compliance Partner?

15 September 2015

insideARM Announces New Publisher – Background in Credit Union, Banking and Regulatory Publications

15 September 2015

Ontario Systems Recognizes ACA International President with Inaugural Pinnacle Award

15 September 2015

Court Declines to Dismiss CFPB Case against Service Providers to Debt Collector Scam

14 September 2015

Encore Enters Settlement Agreement with CFPB - Company Position

10 September 2015

NYC Issues Guidance on How Quickly a Debt Collection Agency's Call-Back Number Must Be Answered By a Human

10 September 2015

CITC Systems Secures Final Round of Funding to Complete Development of New Cloud-Based Collections and Recoveries Platform

10 September 2015

Encore, PRA Reach Settlement with the CFPB, Agree to Hefty Fines

9 September 2015

NYC Quietly Publishes Guidance That Helps to Reconcile Its Debt Collection Rules with Those of New York State

9 September 2015

Does the ARM Industry REALLY Need another Conference?

8 September 2015

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