Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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LocateSmarter Awarded Patent for Cloud-Based Skip Tracing Application

3 September 2014

Executive Change: Frost-Arnett Taps W. Judd Peak as Corporate Compliance Officer

3 September 2014

Group to Study Uniform State Laws for Debt Buying and ARM Industry

2 September 2014

NARCA President Among New Members of CFPB Consumer Protection Advisory Board

29 August 2014

Kaulkin Ginsberg Kicks Off Fall 2014 Research Fellows Program

29 August 2014

Circuit Court: Visible Account Number in Collection Letter is an FDCPA Violation

29 August 2014

Genesys Webinar Shows Why Collection Agencies Need Speech Analytics

28 August 2014

Compliance Acronym Stew: Is Your Collection Agency at Risk? Part I: SSAE-16

28 August 2014

Standard vs. Tailored Accounts Receivable Management Plans

27 August 2014

SBA Report: ED Rates an "A" on Small Business Utilization - with Room for Improvement

27 August 2014

Tucker Albin Selected for the 2014 Inc. 5000 List of America's Fastest Growing Companies

27 August 2014

State AGs Miss the Mark on Business Records in FDCPA Rulemaking Comments

26 August 2014

Credit Management Company and Coding Concepts Form Partnership to Enhance Healthcare Revenue Cycle Services

26 August 2014

Phillips & Cohen Associates Ranked as the Best Mid-sized Employer in Delaware

26 August 2014

How Bad Plaintiff Behavior Turned a Winning FDCPA Case into a Massive Defeat

25 August 2014

Consumer Relations Consortium Proudly Sponsors Consumer Action Awards Event

25 August 2014

NACS Celebrates Seventh Office with Ribbon Cutting Ceremony

25 August 2014

Oversight of Third Parties: The Challenge Ahead

25 August 2014

After Slight Rise in July, FDCPA Lawsuits Still Down Overall for 2014; TCPA Claims Increase

22 August 2014

Enterprise Recovery Systems Announces School Supply Donation

22 August 2014