Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Collection Agency Compliance: The Hidden Money Maker

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Executive Change: SquareTwo Financial Promotes John Lowe to SVP and CFO

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Circuit Court Upholds Award of Fees for Defendant in an Absolutely Crazy FDCPA Case

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ACA International Submits Comments on New York's Revised Proposed Debt Collection Rule

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Common Ground for Creditors, Collectors and Consumers

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NY AG Settles with ARM Firm Over Payday Loan Debt Collection Suits

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