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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Average Collection Agency Earnings Decline in 2013

14 August 2014

Executive Changes: FMA Alliance Adds Wealth of Talent & Experience

14 August 2014

Stellar Recovery CEO Garrett Schanck Recognized in the 4th Annual Top 30 Under 30

14 August 2014

FCC Being Urged to Reform TCPA on Numerous Fronts

13 August 2014

State of Idaho Issues Guidance for Licensed Collection Agencies

13 August 2014

The Beauty of a Brand

13 August 2014

ConServe Supports Honor Flight Rochester & Honor Flight Buffalo

13 August 2014

Debt Collection Complaints Remarkably Flat in Second Quarter

12 August 2014

A Culture of Unaccountability Regarding Consumer Debt

12 August 2014

Executive Change: Alan Singer Promoted to SVP and General Counsel at SquareTwo

12 August 2014

Encore Capital Group Buys Collection Agency Atlantic Credit & Finance for Nearly $200 million

8 August 2014

Court Asks State Bar to Review Frequent Flyer's License to Practice Law After He Files Frivolous Complaint

8 August 2014

FICO's New Credit Score Addresses Medical Debt Collection and Collection Agency Accounts

8 August 2014

CBE Companies Opens New Operational Center in Iowa

8 August 2014

Whitepaper Examines How Agencies Can Harness Speech Analytics to Their Advantage

8 August 2014

FTC Announces Settlements with Two Collection Agencies for $2 million

7 August 2014

A High-Level Discussion of Debt Collectors, Involving no Debt Collectors

7 August 2014

Senators Push For Investigation of USA Discounters' 'Aggressive' Debt Collection Tactics

7 August 2014

The Beginner's Guide to Content Marketing

7 August 2014

Debt Collection Attorney Oversight Called Into Question - Literally

7 August 2014

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